FAQ

How to buy the product?

If you want to order online , please check “online shopping area”on our website. 
Also you can contact us by phone or E-mail, you will be served by the designated person

How to count shipping cost?


Basic shipping cost NTD$100 /BOX, free shipping for over 2 boxes. (Except ground floor will be charged extra NT$50 per carton). We will delivery to your destination, remote area- offshore island or mountain area will be extra charged.

How to cancel order?

Please call us to cancel the order. If the goods have been dispatched, we will still charge the delivery fee NTD $100/ PER BOX.

Not issuing the VAT invoice?

According to NTBT regulations, we will invoice you for commodity.


How long will it take to get my order?

Stocked design goods will take 3 business days (limited to the island).

7 business days for offshore of Taiwan.

Is possible to return/exchange?

Please contact us, You will be served by the designated person.