FAQ
- How to buy the product?
-
If you want to order online , please check “online shopping area”on our website. Also you can contact us by phone or E-mail, you will be served by the designated person
- How to count shipping cost?
-
Basic shipping cost NTD$100 /BOX, free shipping for over 2 boxes. (Except ground floor will be charged extra NT$50 per carton). We will delivery to your destination, remote area- offshore island or mountain area will be extra charged.
- How to cancel order?
-
Please call us to cancel the order. If the goods have been dispatched, we will still charge the delivery fee NTD $100/ PER BOX.
- Not issuing the VAT invoice?
-
According to NTBT regulations, we will invoice you for commodity.
- How long will it take to get my order?
-
Stocked design goods will take 3 business days (limited to the island).
7 business days for offshore of Taiwan. - Is possible to return/exchange?
-
Please contact us, You will be served by the designated person.